- Who knows whether they want to take a large number of classes or a small number, the customer or ClassPass?
- What type of user signs up for the unlimited plan?
- Who is more likely to take a class when they are considering costs and benefits, someone on the unlimited plan or someone who is not?
Thursday, November 3, 2016
Was ClassPass the victim of asymmetric information?
http://nymag.com/thecut/2016/11/classpass-got-rid-of-its-popular-unlimited-plan.html
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